Warranty

1-Year Center Stone Warranty

Your center stone is meant to last a lifetime, and issues are extremely uncommon. However, we offer a 1-year center stone warranty in the event of unexpected damage under normal wear. If your center stone chips, cracks, or experiences structural damage within one year of delivery, we will replace the stone at no cost.

1-Year Setting Warranty

We also offer a 1-year warranty on the ring setting itself. This covers repairs related to normal wear and manufacturing issues, including:

  • Prong tightening or lifting

  • Minor structural repairs caused by everyday wear

Important Warranty Information

While our rings are designed for everyday wear, fine jewelry still requires proper care and maintenance. Our warranty does not apply to damage caused by excessive force, accidental impact, improper care, or activities that place unnecessary stress on the ring, including workouts, manual labor, repeated glove use, or forceful contact with hard surfaces.

Examples of situations outside normal wear include dropping the ring onto a hard surface from a significant height, bending or twisting the ring out of shape, snagging the setting with force, or impact severe enough to compromise the structure of the ring. Lost center stones, theft, accidental loss, cosmetic wear, scratches, and dents are also not included under warranty coverage. Because unforeseen accidents can happen, we highly recommend obtaining jewelry insurance for additional protection.

Warranty Eligibility

To maintain warranty eligibility:

  • Any repairs, resizing, or maintenance from other jewelers will void the warranty

  • Repair needs should be addressed promptly to prevent further damage

  • Rings should remain within recommended sizing and structural guidelines

  • Delicate or high-risk design elements acknowledged prior to purchase may have limited to no coverage

Approved designs are considered final once production begins. Design changes or preferences communicated after approval are not covered under warranty.

Clients are responsible for shipping costs associated with warranty repairs unless otherwise agreed.